You’re exceptionally significant to us and we vow to do our best to serve you!
Shipping and Delivery
We attempt to dispatch all orders on the following trade day, unless something else posted. We completely do our best but cannot ensure commerce day shipping. All clients will get an mail upon shipment, in case you are doing not receive this e-mail or in the event that you’ve got any questions concerning a submitted arrange, it would be ideal if you click the CONTACT US interface to send us an email. We don’t transport to Montana. Right now, their state law deny our shipment to this state.
Shipping charges are calculated consequently, based on item weight and the shipping area.
UPS does not dispatch to PO Boxes
To sign up for or to get more around UPS MY CHOICE, press here.
The client is capable for all shipping costs. Clients who deny shipment will be added to our DO NOT TRANSPORT TO list.
International and Military Shipping
All military and universal shipping are Transport AT YOUR OWN RISK. We are not mindful for misplaced, stolen, or appropriated bundles. Client is dependable for all obligations of your nation. It would be ideal if you check your neighborhood traditions for charges.
Privacy & Security
We are committed to ensuring your protection. After you submit orders or get to your account information, the information is scrambled employing a secure attachments layer (SSL). Programmers will not be able to catch any of your data amid transmission. Moreover, all the client information we collect is totally ensured against unauthorized get to.
All individual data collected is utilized exclusively for handling on your orders, informing you of item upgrades on the off chance that asked, and reaching you in the event that fundamental. Sovran Solutions will not offer your individual data to others. In the event that you have got indicated within your account data that you just don’t wish to get special e-mails from Sovran Solutions, we’ll as it were send you email to confirm your arrange and overhaul the status of your arrange.
Returns, Cancellations & Replacements
Orders can just be cancelled by customer support and cannot be cancelled from the site of the store.
In the event that you wish to alter or cancel your order, you ought to contact client benefit as before long as conceivable. We endeavor to dispatch orders as rapidly as conceivable and we are incapable to ensure that any order will be changed or cancelled once the order has been set.
In case an order is returned to us due to delivery issues or an authorization was given by client benefit for the item to be returned, the client will get a credit for the taken a toll of the item upon our receipt of the returned item. This credit will be issued as either a discount to the card utilized on the order or as a store credit for utilize on our site.
Restitutions handled to a credit card can take 1-3 commerce days or more to show up on your account, depending on your bank’s approaches with respect to restitutions.
All cigarette machines have a 1 year fabricates guarantee. It would be ideal if you fill out and send in your guarantee card. You must return these machines specifically to the producer for repair or substitution. Addresses are included with each machine. We are incapable to acknowledge returns of these items.
All shipping blunders on orders must be called in inside 48 hours of conveyance. In the event that you are do not report errors within the 48 hours we are going not to be dependable for shipping blunders.
Client must have Receipt accessible for confirmation of data on Receipt when reaching client benefit with respect to blunders in their orders.
In case you have any questions or concerns, don’t mind to e-mail us or call us. You are truly significant to us!